Return & Refund Policy
We will do everything we can to make you happy with your purchase, but if for some reason you're not completely satisfied within the first 30 days of the delivery of your initial order, you can return the entirety of your order for a FULL STORE CREDIT on a future purchase.
No partial returns are accepted (a few select pieces of a bundle/offering). Bundles must be returned in their entirety.
NO RETURNS OR REFUNDS ON PALLETS & 'SPECIAL OFFER' ITEMS.
Alternatively, we can offer you a refund for the items, minus return shipping & handling. All items must be returned intact and in their entirety, no exceptions.
THIS OPTION IS ONLY VALID ON YOUR FIRST PURCHASE.
What if I don’t like the items?
We’re confident you’ll love the items our team curated, they’re veterans! Because these clothing items are all shelf-pulls and closeouts, they’re extremely varied and unique. Although we try, we cannot guarantee you’ll like every item we send you. However, we do guarantee that all items are not returns and in like-new condition, making for great resale material. Remember, although you may not like the item, your customers may love it! The old adage “one man’s trash is another man’s treasure” is very true!
Is all the clothing new?
All the clothing you receive will be in like-new condition (unless otherwise specified). Some items even come poly-bagged. It all depends on when it was pulled from the department store or boutique. Please bear in mind these are shelf-pulls, closeouts, liquidations, etc. All clothing has been exposed to a retail environment, so it may show use of handling.
Are any items damaged or store returns?
All clothing items are either closeouts, shelf-pulls, liquidations, overstock or manufacturer samples. This means most have been exposed to a retail environment (to the public). Most clothes have been handled numerous times, and possibly tried-on, as is common when exposed to customers. They may have slight imperfections or signs of handling and wear (tried-on). We do our best to vet-out any items that are damaged or unsalvageable and identify them as such.
2830 Via Orange Way, Suite A
San Diego, CA 91978